support@serverbd.net

01722-221145

Sales 01722221145
Hotline 9696831145

FAQs (Frequently Asked Questions)

How can i pay Serverbd?
We accept payments from the following payment methods: 1. Direct Bank Deposit in To our Banking account: Our Bank Account Details: Bank Name: Brac Bank Limited Account Name: Jewel Ahmmed Account Number: 0701103376029001 2. bKash Payment (Mobile Banking Only for Bangladesh): bKash Mobile Banking Account Number: 01722-221145 (Note For bKash deposit: If you payment us via bKash, So extra 2% amount deposit for payment processing.
After my payment complete, how long will it be to active my services?
Once you make a payment your domain and hosting services will be active instantly activated within a few minutes.
Does Serverbd offer phone support?
Yes! we provide phone support for our all clients. You can get a solution by phone for any kind of problem. Our Number: +8801722221145
Are hosting companies of Bangladesh dependable?
Bangladeshi hosting companies are very reliable nowadays. Because the hosting companies are using the best data centers in the world, with efficiency and great work. You can deal with them to get a good service.
Do I need to buy domain and hosting together?
Yes, you can transfer your domain name to another organization. When you register a domain name, you have the right to use it and move it anywhere.
Which type or what package I need to buy?
It also depends on how many visitors you have or what type of business you have. We are trying to categorize it broadly as follows: If you are just getting started you can choose a starter package from our SSD hosting. If you are a corporate and need more quality over money, you can check out our corporate hosting. If you have your own client base, you can check out our reseller hosting If you need more control and privacy, you can check out our VPS hosting If you have a large project, you can check out our dedicated server.
Can I transfer my domain to/from other provider?
Yes, you can transfer your domain name to another organization. When you register a domain name, you have the right to use it and move it anywhere. But per ICANN regulations, a domain that has been newly registered or transferred from one Registrar to another within the last 60 days is not eligible for transfer. After that period you can generate your transfer secret EPP from Serverbd client are and able to transfer the domain to other. NB: remember if destination and source both providers use the same register then you need to move your domain instead of transfer.
Can I transfer my website to another website hosting company without changing the domain?
Yes, you can transfer your website to another website hosting company without changing the domain. You can point the domain name to a web hosting company by changing its owner and its settings
Can I upgrade my web hosting plan any time?
Yes, you can upgrade to any moment of time you want. Our billing system will be calculated it uses date basis.
Do you charge migration fee if i want move my service from another provider?
No. If it’s cPanel to cPanel transfer or WordPress to WordPress migration it’s totally free of cost.
Do you have any hidden cost for free hosting?
No. We do not have any hidden costs. But remember if you buy hosting with some offer first year only regular price will be applied from next year’s billing.

What is Shared Hosting?
Shared web hosting is an affordable hosting plan that’s perfect for small businesses and start-ups. Multiple website owners share resources of a single server to make their sites available on the internet. Serverbd offers various shared hosting packages that are light on the wallet and can fulfill all your website needs.
Do I need to have prior technical knowledge for shared hosting?
No prior technical knowledge is required for shared hosting. Just after you’ve ordered your service, we’d send you your login details as well as all the necessary information required to start your hosting journey. In addition to this, we also offer quality support through live chat, email, and phone, so you can always hit us up in case of any questions.
How does shared hosting differ from business hosting?
The key difference between shared and business hosting is the number of clients per server. Apart from this, there are also certain limitations, such as the hourly emails. However, your website won’t be affected in any other way if you decide to go for shared server space.
Would I be able to upgrade my package later?
Yes, you can always upgrade your package through a quick process and there’s no downtime. If you register more domains or need to use your account for hosting more websites, it’s quite easy to upgrade your package from Premium to Standard and to a Professional hosting plan.

What is WordPress hosting?
A website creation software that powers up to 25% of the internet, WordPress provides easy-to-use templates for websites that are both beautiful and powerful. WordPress hosting is often the best bid for those who need a hosting solution that’s completely hassle-free and doesn’t require one to have much technical expertise.
Can I transfer my WordPress hosting to serverbd?
Yes. Our team of experts can migrate your site free of charge and get you ready to go live instantly.
How do I get started after purchasing a WordPress hosting package?
We provide hosting plans that are connected to the latest version of WordPress. So, once you’ve purchased a WordPress hosting package from us, you can just log in and start creating a site from your control panel. In case of any questions or queries, don’t hesitate to contact our team at any hour during the day.
Would I be required to set up my own database?
No, it’s a part of the process. After purchasing a WordPress hosting package from us you can start creating your site right away while we manage the technical stuff.

What is Ecommerce hosting?
A website creation software that powers up to 25% of the internet, WordPress provides easy-to-use templates for websites that are both beautiful and powerful. Ecommerce hosting is often the best bid for those who need a hosting solution that’s completely hassle-free and doesn’t require one to have much technical expertise.
Can I transfer my eCommerce hosting to serverbd?
Yes. Our team of experts can migrate your site free of charge and get you ready to go live instantly.
How do I get started after purchasing a eCommerce hosting package?
We provide hosting plans that are connected to the latest version of WordPress. So, once you’ve purchased an eCommerce hosting package from us, you can just log in and start creating a site from your control panel. In case of any questions or queries, don’t hesitate to contact our team at any hour during the day.
Would I be required to set up my own database?
No, it’s a part of the process. After purchasing an eCommerce hosting package from us you can start creating your site right away while we manage the technical stuff.

What is Corporate Hosting?
Corporate web hosting online services easily load and up the business website of the companies over the web and tries to help in switching the resources. Serverbd offers the best Corporate Web Hosting Solutions in Bangladesh.
Why Corporate Web Hosting?
We understand that your corporate web hosting website is one of the most important reflections of your business, and website downtime and email problems are damaging. Serverbd focuses on maintaining and improving the performance and security of your corporate web hosting website with dedicated resources.
Perfect for Business Website Host?
This company setup is intended to satisfy the requirements of each regular business website and options many resources. You’ll be able to established Unlimited MySQL databases for your content-loaded dynamic sites and unlimited mailing lists for all of your email promoting campaigns.

What is News Portal hosting?
Most of the Newspaper website has lots of traffic so we design some special web hosting which is optimized for hight loaded newspaper website.
Which Hosting Should Pick To Start An Online Newspaper?
If you are someone searching for affordable hosting. Consider  Serverbd News Portal hosting package will be best for your Newspaper website.
Are you Developing Newspaper/News-Portal Website?
We are highly specialized for providing Newspaper Website. Our all developers very old and experience with web development. Web development is a paid service so you need to look into our web development package for more details.

What is reseller hosting?
With reseller web hosting we enable our customers to own a web hosting business without having to deal with any kind of server management procedures. You can also host multiple websites if you buy our reseller hosting package.
Who will provide customer service to my customers with reseller hosting?
As a reseller who has purchased a reseller hosting plan, you’d provide your customers with your own outclass support services.
Can my customer trace you as my host?
Most probably not, because we try and stay as anonymous as possible. So, if your customer tries to track your services, he’d see only your name.
Can I upgrade my accounts after purchasing?
Of course, you can! The process of upgrading an account from one reseller package to another is quite an easy one and you can start enjoying the benefits as soon as the payment is cleared.

How is managed VPS different from unmanaged VPS? Which one should I get?
For unmanaged VPS, you’d need to have an advanced level of technical knowledge, as well as a basic understanding of Linux, since you’d be configuring and updating your VPS hosting yourself. On the other hand, managed hosting is a piece of cake for you even if you aren’t familiar with the tech stuff, because the Serverbd team would be doing all the heavy lifting for you.
Do I need to have prior technical knowledge for VPS hosting?
Yes, technical knowledge is required to manage a VPS server. Since this hosting plan offers more power and flexibility than the standard shared hosting, its server management is equally complex. It must be noted here that all our VPS hosting packages are unmanaged by default, however, you can go for a managed VPS hosting plan for more ease and simplicity.
Do you provide Linux VPS hosting?
Yes! we do offer Linux VPS hosting with 4 GB to 32 GB RAM. Also, when it comes to WordPress website management, you can also add Plesk Obsidian Webhost Edition to create and manage your websites with ease.
Does a VPS hosting plan include backups?
Yes, we offer automated weekly backup as one of our Bundle Boosters for VPS hosting plans, you need to pay 20% for an active backup server.

What is BDIX Server Hosting ?
BDIX Hosting – Shared, VPS, File Storage, FTP, Email & Dedicated Servers. BDIX is the first Internet Exchange Point (IXP) of Bangladesh. It was established to provide physical interconnection for its members to exchange and route local Internet traffic locally through it.
What Control Panels use for BDIX Server ?
We use cPanel Control Panel in our BDIX Server.
Why I use BDIX Server for my Local eCommerce Business site?
If you maximum traffic or user from local are so you must need attention about local Bandthwith so we recommended you need choice BDIX server. If you use BDIX your heavy eCommerce like WooCommerce site will be open very smooth and super fast.

What is cloud hosting?
Cloud hosting is a method for configuring the server in a way that is flexible and scalable for hosting heavy web projects. It provides a cloud-based infrastructure and operates over multiple web servers to serve maximum deliverability.
What is managed cloud hosting?
With managed cloud hosting, your cloud is fully managed by a team of experts. All the aspects of the server such as server updates, maintenance, monitoring and security will be handled by the cloud hosting provider.
Which one is better? Cloud hosting or shared hosting?
Cloud hosting is highly reliable than any other type of hosting. In cloud hosting, your website does not share the server resources with any other website. Therefore, no other website creates an impact on yours. Consider cloud hosting for the 2x fast performance of your website.

What is dedicated server hosting?
With a dedicated server hosting package, you can have exclusive access to the server and all its resources. In a sense, you’d have full control of your server and can tailor it to fit your business requirements. In addition to this, dedicated server hosting provides you with an increasingly high level of performance, reliability, security, and speed.
Do I need to buy a dedicated server?
You should go for dedicated server hosting if you want full control of your hosting environment and need optimal performance. Contact our support team for further details.
Can I manage my dedicated server through a web-based control panel?
Yes, you can. We are the official partner of cPanel in Bangladesh and offer FREE installation and a completely FREE initial server setup so that you can enjoy complete GUI access to their control panel.
Can I upgrade my VPS hosting plan to dedicated server?
Yes. If you have a VPS server account at Serverbd, it’s quite easy to upgrade it to a dedicated server. Our team will help you through the process and we will migrate all your data to your new dedicated server.

Why do I need to register a domain?
Choosing a domain name and registering is often the very first step when it comes to creating your own website. Your domain name is the address that will help your visitors find you, make sure it’s perfect and resonates with your business.
What is the best way to choose a domain name?
Go for domain names that are easy to remember and preferably the ones that are short. It’s also a great idea to choose a domain name that is linked with your business and company goals. You can also use keywords in your domain name to increase the probability of your site appearing on Search Engine Result Pages. A domain name can include letters, hyphens, and numbers, but no special characters.
Is domain name privacy and protection worth it?
Yes, it is, if you don’t want your personal contact information to be found in the public WHOIS directory. Domain privacy and protection can also help protect you from identity theft and spam.
Can I buy any domain extension?
Some domain extensions have restrictions on them and you cannot purchase them until you meet a certain criterion or have the required authorization, such as in the case of .gov and .edu. Other than that, most domain extensions are available to anyone for purchase.

Why do I need to register a domain?
Choosing a domain name and registering is often the very first step when it comes to creating your own website. Your domain name is the address that will help your visitors find you, make sure it’s perfect and resonates with your business.
What is the best way to choose a domain name?
Go for domain names that are easy to remember and preferably the ones that are short. It’s also a great idea to choose a domain name that is linked with your business and company goals. You can also use keywords in your domain name to increase the probability of your site appearing on Search Engine Result Pages. A domain name can include letters, hyphens, and numbers, but no special characters.
Is domain name privacy and protection worth it?
Yes, it is, if you don’t want your personal contact information to be found in the public WHOIS directory. Domain privacy and protection can also help protect you from identity theft and spam.
Can I buy any domain extension?
Some domain extensions have restrictions on them and you cannot purchase them until you meet a certain criterion or have the required authorization, such as in the case of .gov and .edu. Other than that, most domain extensions are available to anyone for purchase.
Which is the cheapest domain registrar in Bangladesh?
Serverbd registering domain name since 2012. If other providers giving you low price why we can’t. So and Serverbd always the cheapest domain name registration in Bangladesh.
How can I register a .BD domain?
To register your .com.bd domain name in Bangladesh is very easy. Simply use our domain register box and process or call our support can assets you free.


How can you make my ecommerce website effective?
We build eCommerce websites with an increased focus on functionality and design. Plus, we also incorporate all the latest features that your online store needs to give the desired results.
How will my customers find me online?
After your eCommerce site has been developed and launched successfully, we can help you out with effective Search Engine Optimization as well. With improved search engine rankings and increased online visibility, your prospects would be able to find you at the right time and at the right place, always.
Can I see how your ecommerce CMS works before purchasing a plan?
Of course, you can! We provide free trials that can help you get an understanding of how our CMS works and also the overall quality of our services. In fact, you can get a free trial now!
Can I use my own domain name?
Why not, surely you can use your own domain name. Also, you won’t be required to use a temporary domain name placeholder.

what is online news portal ?
An online news portal is the online version of a newspaper. It’s and web version of a newspaper.
How can I start Online Newspaper in Bangladesh?
Basically, three things you need to start an online news portal service. 1. Choose a domain name and register it. 2. Buy reliable web hosting for your online news portal. 3. News portal website design and development. After taking all stepss you can register your online Newport with government.
Is my Online NewsPaper will be Mobile Responsive?
Yes, Now a day mobile device is a very important part of our daily life and the mobile user is growing very quickly so it should be mobile responsive.
Can I post Media and have it Slider ?
You can show posts you want on the slider and featured posts section. Yes, you can share pictures, video,s or any kind of media on your news portal developed by Serverbd.
Do you solve the issue problems after the order is marked done?
Yes, your satisfaction is our main priority our main goal is to have clients that can depend on us as clients are the biggest assets in any business. to do that we always walk an extra mile.

How I get Serverbd Free Let’s Encrypt SSL Certificate ?
You can find the Let’s Encrypt icon on your cPanel home page. Just click on it select your desire domain name its 1 click installer.
What is an SSL certificate?
SSL stands for Secure Socket Layer and it’s a great way of validating your web identity. An SSL certificate encrypts the information that a visitor sends to, or receives from your website. This way, it keeps your customers’ sensitive data safe and protected from thieves and hackers.
How can I install my SSL certificate?
After you’ve successfully issued your SSL certificate, we’d send you an email to let you know about it. Whatever happens next very much depends on where your site is currently hosted, and also the options you selected while getting the SSL certificate. In case you buy one of our managed hosting packages, we’d take care of all the heavy lifting for you.
What kind of SSL certificate should I get for my website?
The type of SSL certificate that you should get depends upon various factors, including your current location, whether you own a business or a personal website, the number of domains you want to protect, and the type of hosting server you use. You can contact our sales representatives for further information and detailed guidelines.
How will visitors know that my website is safe?
How your website is designed and developed is totally up to you. Nevertheless, your visitors will know that your site is safe for online transactions when they see the HTML code that would be displayed in their browser bar.

Can I use my existing domain with G Suite?
Yes, you can use an existing domain with your G Suite order.
What happens to my existing mail, contacts, and calendar data when I move to G Suite?
When switching to G Suite from another program or web service, you and your users can bring your existing mail, contacts, and calendar data with you. You have a variety of options for migrating data into G Suite, depending on the size of your organization and the system you’re migrating from. Tools are available for migration from Microsoft Exchange, Lotus Notes, IMAP servers and other Google accounts.
Is G Suite compatible with the email client I use today?
In addition to accessing G Suite mail from the Gmail web interface, you can send and receive mail from your favorite desktop client. Depending on the client, you can use either the IMAP or POP mail protocol. If you’re switching to G Suite from Microsoft Exchange or some other Outlook service, you can use G Suite Sync. This is a plug-in for Outlook 2003, 2007, 2010, or 2013 that lets you use Outlook to manage your G Suite mail, calendar, and contacts—along with your Outlook notes, tasks, and journal entries.
Which mobile phones can I access my mail from?
Your email can be accessed using any Smartphone or Tablet. The Gmail interface is compatible with all major Operating systems such as iOS, Android, Windows Mobile, Symbian, and Blackberry.
Can I manage multiple domains with G Suite?
If your organization acquires a new domain name or does business at multiple domains, you can add all your domains to your account at no extra cost. Users can then have identities at one or more of your domains while sharing services as part of a single organization. And you manage your domains from the same Admin console. You add a domain as either a separate domain or domain alias, depending on how you plan to use it.
What is your SPAM policy?
When you sign up for a G Suite account, you agree not to use the account to send spam, distribute viruses, or otherwise abuse the service. All users on your domain are subject to these agreements, which are part of the G Suite Acceptable Use Policy. If Google identifies a G Suite user who is violating these agreements, we reserve the right to immediately suspend the user. If the problem is domain-wide, we reserve the right to suspend the entire account and deny administrator access to all the G Suite services. In such cases, we send a notification to the registered secondary email address for the domain administrator.